Refund policy

We accept returns within 14 days of delivery.

To be eligible, items must be in their original condition - unworn, unwashed, and with all original tags and packaging intact.

If you’re unsure on sizing, we recommend checking our size guide before ordering. You’re also welcome to reach out to us anytime for help choosing the right fit.


Starting a Return
To request a return, email us at cherryxpressure@gmail.com with your order number and reason for return.

If your return is approved, we’ll provide our return address and instructions on how to send your item back.

Please note, returns must be requested before being sent — we’re unable to accept items returned without prior approval.


Return Shipping
Return shipping costs are the customer’s responsibility.

Once your return is approved, you can send your item back using a courier of your choice (such as Royal Mail or Evri). Simply package the item securely, purchase a shipping label, and send it to the return address we provide.

We recommend using a tracked service, as we can’t be responsible for items lost in transit.

Original shipping fees are non-refundable.


Damages & Issues
If your item arrives damaged, faulty, or incorrect, please contact us as soon as possible so we can make it right.


Exchanges
If you need a different size, the quickest option is to return your item and place a new order once your return is approved.


Refunds
Once we receive and inspect your return, we’ll let you know if your refund has been approved.

If approved, refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact us at cherryxpressure@gmail.com.